“How to Mediate a Conflict” provides strategies for human resources managers
Keith Grossman will present “How to Mediate a Conflict” to HRMA of Southwest Florida, the local affiliate of the Society for Human Resource Management, at its monthly lunch meeting, 11:30 a.m. to 1 p.m., April 9 at The Crowne Plaza, 13051 Bell Tower Drive in Fort Myers. Tickets are $21 for members and $25 for non-members (and members without a reservation). Students will pay just $10. To register and for more information, visit hrmaswfl.shrm.org. Reservations are requested by April 4.
Keith Grossman is the founder of Grossman Law & Conflict Management. The attorney, mediator and trainer will offer techniques for understanding and resolving conflict, which human resource professionals need to address almost daily. This valuable seminar will help attendees understand the stages of conflict and focus on strategies to effectively engage the conflict to result in a positive outcome.
The “How to Mediate a Conflict” program is one of Grossman’s signature lecture presentations designed to enhance conflict management and negotiation skills. According to studies, unresolved conflict is responsible for up to 65 percent of workplace performance problems. Furthermore, 44 percent of managers report spending more than 20 percent of their time handling workplace conflict. Costs associated with unresolved conflict include loss of productivity, absenteeism and turnover, and grievances and litigation.
Grossman acknowledges that conflict is inevitable, but by learning the dynamics that create conflict and proven techniques to manage it, productivity and a desirable workplace culture can be preserved.
“We are
all diverse in our background, beliefs, and values,” Grossman said. “We are also diverse in our people skills and abilities to communicate, and our world is becoming even more diverse each day. It is this diversity that is making conflict even more commonplace.” Rather than a threat to one’s business, conflict provides an opportunity to establish expectations for the workplace and develop skills to achieve the goals of the business.
Grossman is an engaging speaker who accepts bookings locally, statewide and nationally to talk to corporations, non-profit organizations and professional associations. In addition to his business-focused programs “Is Conflict Managing Your Business?” and “How to Mediate a Conflict,” Grossman also offers conflict management training for individuals in any kind of relationship or team. “How to Build Your Peace Chest” is another of his popular presentations.
“Developing a peace chest is a decision to focus on teamwork, problem solving, and interest-based negotiation rather than threats or power,” Grossman explained. “A strong peace chest promotes harmony, encourages self-empowerment, and provides for healing.”
For information about booking Keith Grossman to speak at your conference, leadership development meeting, retreat or classroom, or to schedule a consultation, call (239) 210-7516 or toll-free (877) 687-1392.
Attorney Keith Grossman of Grossman Law & Conflict Management has over 20 years of experience in and out of the courtroom and focuses his practice on family law, conflict management, and workplace conflict. Grossman is a Family Mediator and Civil Mediator certified by the Florida Supreme Court, a Florida Supreme Court Qualified Arbitrator a former Family Law Case Manager for Court Administration, and Past President of the Lee County Bar Association. He also helped to establish and supervise the Lee County Family Case Management Program, a program designed to help families navigate the court system and reduce the conflict typically associated with the divorce process. In the area of employment law and mediation, Grossman’s services include human resources consulting, skills training workshops, facilitation for consensus building, and conflict management design and preventative practices. Grossman Law & Conflict Management is located at 7270 College Parkway, Suite 1, in Fort Myers. For more information about family law, employment law, and conflict management services, call (239) 210-7516 or 877-687-1392, email Keith@AttorneyGrossman.com or visit www.ResolvingConflictsNow.com or www.AttorneyGrossman.com.
