HELIXintel’s nationwide network expedites supplies, parts and solutions in times of crisis

November 30, 2022 CONRIC PR

ESTERO, Fla. (Nov. 30, 2022) – HELIXintel, a Buffalo-based software company that helps companies track and maintain their properties and equipment, as well as hosts a business-to-business marketplace for equipment and supplies procurement, has proven to be a remarkable resource for helping communities, building managers and operators recover quickly from disasters such as Hurricane Ian. HELIXintel’s no-cost platform allows businesses of any size or industry to organize, track, and maintain equipment, parts, supplies, and tasks in one central location. After Hurricane Ian, HELIXintel aided the Jasmine Bay tower, located at West Bay Club, to become operational in a matter of days, as opposed to the months anticipated by management to source, deliver and replace a circuit breaker component that was submerged and destroyed by surge produced by the hurricane. Although this critical component is no longer in production by the original equipment manager, and unavailable using local distributors, HELIXintel’s platform allowed building management to quickly locate and have the part shipped to the building. Once placed in service, power, HVAC and running water were restored to hundreds of tower residents.

“HELIXintel saved the day for us when our electrical systems were severely compromised due to destruction caused by Hurricane Ian. Within days their platform allowed us to source a critically needed but discontinued circuit breaker part,” said Will Rego, Jasmine Bay’s Community Association Manager. “Using their platform was key for us to re-establish power, HVAC, elevators, and water supply for 108 units in our 21-story Jasmine Bay South tower. HELIXintel’s platform bridged a massive gap between the expected lead time for the part versus what our residents expected, which was to successfully restore full power to Jasmine Bay South as soon as possible. Their platform made all the difference in having electricity and water within days and saving residents from relocating or taking shelter away from West Bay. They found the part in Texas, and even with having to coordinate with FPL to disconnect power temporarily for re-installation of the circuit, we were up and running within 48 hours! It was a real lifesaver for West Bay residents and gave them a greater respect for the HOA for being on top of things.”

West Bay Club is managed by Troon Privé. Troon Privé specializes in homeowner association management, private residence clubs, estate management and associated hospitality venues. Troon Privé and West Bay Club relied heavily on HELIXintel to successfully complete this project.

“We are uniquely positioned to help companies of all sizes and industries recover faster from the catastrophic effects of natural disasters helping them to source equipment parts needed for facility repairs,” explained Eliot Powell, HELIXintel’s CFO and West Bay Club resident. Our task management tool also helps with tracking, assigning, and scheduling tasks internally and externally. We understand the importance of cutting delays and expenses that interrupt daily operations and we offer effective solutions. I knew HELIXintel would be the perfect resource for the HOA in helping to replace the circuit breaker.”

“The aftermath of Hurricane Ian was a very difficult time for so many of the residents at The West Bay Club”, said Ricardo Catarino, Senior Vice President at Troon Privé. “We were fortunate to have the HELIXintel company expertise in the procurement of a very much needed breaker for a 21-story high-rise.  In the very demanding job of protecting community assets, it is a relief having a partner such as HELIXintel.”

For businesses and communities in immediate need, or those who want to learn more about being prepared to quickly recover from the next hurricane or disaster, please visit HELIXintel.


About HELIXintel

HELIXintel provides a user-friendly digital platform to help businesses of any size and industry organize, track, and care for their facility and equipment. As a full-service comprehensive system for facility management and maintenance, HELIXintel matches businesses to qualified manufacturers, suppliers, and contractors to ensure access to the best pricing and service available nationwide. The platform also serves vendors with a unique ecosystem to showcase their brand and offering. Visit www.helixintel.com to learn more.


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